Privacy Policy

At TNeCOA Matrimony, your privacy is our responsibility. This policy explains how we collect, use, store, and protect your information in compliance with applicable data protection laws and ethical standards.

1. Information We Collect

We collect personal and non-personal data to deliver a secure and personalized experience. The types of information collected include:

Personal Details: Name, age, gender, contact number, email address, and location.
Profile Information: Educational background, occupation, religion, marital status, family details, and partner preferences.
Uploaded Files: Photos, biodata, and optional horoscope details shared during registration.
Technical Information: IP address, browser type, device details, and usage analytics for improving performance and security.

All data is collected through verified TNeCOA Member Centers or directly through secure online submission.

2. Purpose of Data Collection

The information we collect is used strictly for the following purposes:

To create, manage, and verify user profiles through authorized TNeCOA Members.
To provide personalized matchmaking recommendations based on your preferences.
To ensure authenticity, reduce fraudulent activity, and enhance trust within the community.
To communicate updates, notifications, and service-related information securely.
To analyze usage patterns and continuously improve platform functionality.

3. Data Storage & Security

Your data is stored on secure, encrypted servers hosted in reliable data centers. We use SSL/TLS encryption for data transmission, role-based access controls for authorized users, and regular security audits to prevent unauthorized access, alteration, or deletion.

Sensitive data, such as passwords, is hashed using strong cryptographic algorithms and cannot be read by anyone, including TNeCOA administrators.

4. Sharing of Information

We value your privacy — your personal data is never sold, rented, or shared for commercial purposes. Information is shared only in these limited scenarios:

With authorized TNeCOA Members who manage your registration and verification process.
With trusted service providers (e.g., hosting, payment gateways, or communication partners) bound by strict confidentiality clauses.
When legally required under applicable laws or by government authorities for legitimate investigations.

5. Data Retention & Deletion

We retain your data only for as long as your profile is active or as required by law. Once your profile is deleted or your membership is deactivated, your information is either anonymized or permanently removed from our systems.

You may request data deletion anytime by emailing support@tnecoamatrimony.com or contacting your registered TNeCOA Member Center. Please note that certain minimal records may be retained for legal compliance and fraud prevention.

6. Your Rights

As a user, you have full control over your personal data. You are entitled to:

Access and review the information associated with your profile.
Request corrections or updates to inaccurate or outdated data.
Request deletion of your account and associated data.
Withdraw consent for processing personal information at any time.

To exercise these rights, please contact your TNeCOA Member or write to privacy@tnecoamatrimony.com.

7. Cookies & Analytics

Our website uses cookies — small files that enhance your browsing experience and help us understand site performance. These cookies may track anonymous usage statistics such as pages visited, time spent, and browser type. You can manage or disable cookies anytime via your browser settings. Disabling cookies may, however, affect certain site functionalities.

8. Third-Party Links & External Sites

Our website may contain links to other platforms (e.g., payment gateways, external resources). Once you leave our domain, TNeCOA Matrimony is not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing personal information.

9. Policy Updates

TNeCOA Matrimony reserves the right to modify or update this Privacy Policy at any time. Updates will be reflected on this page with the revised “Last Updated” date. Continued use of our services indicates your acknowledgment and acceptance of the updated policy.

10. Legal Compliance

We comply with the Information Technology Act, 2000 and follow global data protection principles inspired by the General Data Protection Regulation (GDPR). We collect, process, and store personal data only after obtaining user consent, ensuring fairness, transparency, and lawfulness.

11. Contact Us

For privacy-related questions, data access requests, or complaints, please reach us at: Email: privacy@tnecoamatrimony.com
Address: Tamil Nadu e-Service Center Owners Association (TNeCOA), Chennai, Tamil Nadu, India.

Your Privacy Matters to Us

At TNeCOA Matrimony, we believe that trust is built on transparency and responsibility. We are dedicated to maintaining the confidentiality and security of your data at all times.

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